Communication with Customers
SII Customer Service Center
SII Customer Service Center is committed to providing prompt, accurate and sincere responses to customer inquiries.
Our customers' opinions, requests, and complaints are communicated to the relevant divisions, and are used effectively for product and service quality improvement.
Our customers’ opinions, requests, and complaints are communicated to the relevant divisions, and are used effectively for product quality improvement.
In addition, we focus on improving the quality of our after-sales service to attain a higher level of customer satisfaction by making recommendations to business units on how to improve the response of the product-handling consultation counter and the repair support and supply counter.
Disclosure of Product Safety and Quality Information
We strive to minimize our customers’ disadvantages by promptly and precisely providing SII products’ safety, accidents, and important quality information.