Communication with Customers
SII Customer Service Center
SII Customer Service Center is committed to providing prompt, accurate and sincere responses to customer inquiries.
Our customers' opinions, requests, and complaints are communicated to the relevant divisions, and are used effectively for product and service quality improvement.
In addition, we focus on improving the quality of our after-sales service to attain the higher level of customer satisfaction through product consultation service as well as repair and supply services.
Disclosure of Product Safety and Quality Information
We strive to minimize our customers’ disadvantages by promptly and precisely providing SII products’ safety, accidents, and important quality information.