We provide quality management education for all employees to enable each individual to contribute to quality improvement. Currently, our courses are broadly divided into 6 fields with a total of 30 courses, ranging from beginner-level courses to expert development programs. In addition to these group training sessions, each business unit conducts product-specific quality education. By providing education tailored to the quality requirements of each product, we aim to enhance educational effectiveness.

SII's fundamental approach to product safety is "to reliably provide safe products and services to customers, enhancing their peace of mind and trust." We conduct continuous product safety education to raise product safety awareness and develop safety engineers. Additionally, we have established a Product Safety Liaison Committee within the SII Group, conducting regular product safety and technical regulatory inspections for all products to verify product safety and compliance with regulations in each country.

Quality issues and variations often originate in the development and design stages. SII particularly focuses on building quality at these development and design stages and thoroughly enhancing technical completeness as part of our quality improvement activities. As initiatives, related departments including quality assurance, R&D, production technology, and analytical evaluation collaborate to improve engineers' analytical thinking using quality engineering, statistical methods, CAE, and instrumental analysis, as well as minimizing quality variations through simultaneous optimization of design and processing parameters.

SII aims to deliver high-quality products and services to our customers. To ensure this, the headquarters quality assurance department conducts "Business Process Inspections" for all business divisions, including overseas operations. These inspections examine the reliability of all business processes, awareness levels, improvement progress, and effectiveness to build in quality.